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Kay Shattuck

Bio of Kay Shattuck


D.Ed., The Pennsylvania State University, 2005
Adjunct Assistant Professor

Kay Shattuck’s adult education practice spans 30 years: Initially with adults in transition, and since 1999 with a focus on distance education. She has been teaching ADTED World Campus courses since 2000. Additionally, she is an associate of Penn State World Campus Faculty Development program where she authors and facilitates online courses available to PSU online faculty.

In 2002, Kay was part of a group of Maryland distance educators awarded a FIPSE (Fund for the Improvement of Secondary Education) Grant from the US Department of Education. The resulting program - Quality Matters – is now an international program to improve online education. Dr. Shattuck continues a leadership position with QM as the director of research. In 2008, she was honored as the Distance Learning Administrator of the Year by the Maryland Distance Learning Association. She was recently one of 25 invited online learning leaders who participated in a quality in online learning conversation with the Bill and Melinda Gates Foundation.

Her interests in distance education include the interactions of cultures (broadly defined) in online distance education and all aspects of research on the Quality Matters RubricTM and process. Her current research is focusing on student retention. Her current practice focus is on issues related to course designs that are culturally inclusivity.

Selected recent publications:

Shattuck, K. (2013). (Ed.). Quality Assurance in Online Distance Education: Improving Practice at the Program, Teaching and Resource Levels. Manuscript in preparation.

Shattuck, K. (2013). Faculty participation in online distance education. In M. G. Moore (Ed.). Handbook of Distance Education (3rd edition, pp. 390-402). New York, NY: Routledge.

Shattuck, K. (2012). What we’re learning from Quality Matters-focused Research: Research, practice, continuous improvement. Retrieved from

Shattuck, K. (2011). Quality Matters: A case of collaboration and continuous improvement for online courses. In S. Albritton, S. Hoffman, B. Wilmes., & W. Rickman (Eds.). Cases building quality distance delivery programs (pp. 135-145). Hershey, PA: Information Science Reference.

Shattuck, K. (2010). Quality Matters: A faculty-centered program to assure quality in online course design. Collected essays on learning and teaching (CELT) (vol III), pp. 49-53. Windsor, Canada: University of Windsor.

Shattuck, K. (in press). Quality Matters – A case of collaboration and continuous improvement for online courses. In Albritton S. & Hoffman, S. (Eds.). Cases building quality distance delivery programs. Hershey, PA: Information Science Reference.

Shattuck, K. (2010). Quality Matters – A faculty-centered program to assure quality in online course design . Collected essays in learning and teaching, 3, 49-53.

Shattuck. K. (2009, September 15). Faculty development: more best practices. The Distance Education Report.

Shattuck, K. (2007) Evolution of the Quality Matter’s Program: From emergence to transformation. Online Journal of Distance Learning Administration, 10(3).  Publication is available on the following

Wolcott, L. L. & Shattuck, K. (2007). Dynamics of faculty participation in distance education: Motivations, incentives, and rewards. In M. G. Moore (Ed.), Handbook for distance education (2nd ed.) (pp. 377-406). Mahwah, NJ: Lawrence Erlbaum Associates.

Flannery, D. D. & Shattuck, K. (2006). The challenge of conducting learning across cultures via distance education means: an HRD dilemma. International Journal of Learning and Intellectual Capital, 3(1), 42-56.

Shattuck, K. (2005). Distance education and community colleges: Shared history and new challenges. The Maryland Association of Higher Education Journal, 25, 1-11.

Moore, M. G., Shattuck, K., & Al-Harthi, A. (2005). Cultures meeting cultures in online distance education. Journal of e-Learning and Knowledge Society, 2.